Very often, a company wants to record the conversation of her customer facing officers with external party for training and supervisory purposes. Some financial institutions need to record their customers’ instructions as proof of transaction.
Axiom Teams Connector Call Recording service enables voice recording for Microsoft Teams calls with external parties, in the cloud. It is activated for certain designated Microsoft Teams user subscribed with the service only. Company supervisors access a web portal to retrieve and download the voice recordings.
Since it is designed for Microsoft Teams that runs on mobile phone or PC, it enables customers who requires the call recording service to work from everywhere. This is a value-added service on top of Basic Teams Connector subscription.
This is part of a total Microsoft Teams solution to enable all users to work from anywhere and anytime.
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