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Care Corner: SINGAPORE NONPROFIT STAYS CONNECTED WITH CLIENTS IN NEED WITH AN INTEGRATED SOLUTION
Care Corner, a Singaporean nonprofit organization, has been providing social services for children, youth, families, and seniors since 1981. When COVID-19 hit in early 2020, the organization rapidly shifted its in-person services online. However, many of its clients have limited internet access. Relying solely on an online platform risked leaving Singaporeans in need without support in the midst of a worldwide health crisis.
To fill this gap, Care Corner partnered with Axiom IT Solutions Pte Ltd to implement voice and video calling with Microsoft Teams. The solution, built on the organization’s existing implementation of Microsoft 365, gives counsellors the option to use Microsoft Teams to contact clients by telephone.
With this system in place, Care Corner can continue providing valuable support when clients need it most.
Innovix: LEADING TECHNOLOGY DISTRIBUTOR IN ASIA SEAMLESSLY SHIFTS TO REMOTE WORK VIA MICROSOFT 365
Innovix Distribution helps grow their clients’ businesses across Asia by offering technological and distribution solutions. In response to the worldwide health crisis in early 2020, the company’s Singapore office shifted to a work-from-home setup.
Soon after, they discovered that many of the Singapore office’s inbound calls were going unanswered. This created a negative experience for some customers. Innovix needed to ensure that they can deliver high-quality customer service despite the shift to remote work.
In response to this need, the company partnered with Axiom IT Solutions in implementing Microsoft Teams Phone System.
This solution enabled Innovix employees to support clients with best-in-class technological solutions, without disruptions.
GHOWS: SINGAPORE BASED BOUTIQUE LAW FIRM BOOSTS EFFICIENCY USING MICROSOFT TEAMS
GHOWS LLC helps Singaporean and international clients solve challenges related to intellectual property (IP) and technology, data protection, commercial disputes, and transactions.
Despite its recent founding in 2019, GHOWS has established itself as an innovative firm, starting with something that most of the legal industry is hesitant to adopt—digital technology.
The firm uses Microsoft Teams and SharePoint to edit, review, share, and store documents that contribute to efficient workflow.
Armed with solutions implemented by local Microsoft technology experts Axiom IT Solutions, the firm can now operate at truly modern speeds.
Bentz Jaz: SHIFT TO DIGITAL HELPED SINGAPORE PEST CONTROL PRODUCTS LEADER OVERCOME CHALLENGES
Founded in 1997, Singapore’s Bentz Jaz is a regional leader in the pest control products business, distributing industry-leading brands to customers across Asia and Southeast Asia, including Thailand, China and Vietnam.
This thriving international business faced severe challenges in early 2020 because of travel restrictions but says it was able to quickly overcome them, thanks to Microsoft technology expertly implemented by Microsoft partner Axiom IT Solutions Pte Ltd.