On 4 July, Axiom IT Solutions was proud to participate in the SBF-JSIT Workforce Transformation event hosted in collaboration with Microsoft and Trainocate. This specially curated afternoon session focused on empowering wholesale trade professionals with AI tools and skills to drive digital transformation and workforce innovation.

🛠️ 1:30 PM – Booth Set-up & Registration

The event kicked off with booth set-ups and hands-on station preparations. Attendees registered early and had their laptops preloaded with licenses and tools provided by Trainocate, ensuring a seamless learning experience throughout the sessions.

👋 2:00 PM – Welcome & Opening

Microsoft delivered the opening address, highlighting the evolving role of AI in business and the critical need for upskilling in the digital economy. The session set the tone for an engaging afternoon dedicated to GenAI adoption and workforce readiness.

🔄 2:10 PM – SBF-JSIT Workforce Transformation Roadmap

The SBF-JSIT team shared their vision and commitment to supporting Singapore’s wholesale trade sector through structured upskilling, AI-readiness programmes, and digital grants—empowering businesses to transform their workforce for the future economy.

💼 2:20 PM – Microsoft 365 Copilot Grant for SMEs

A Microsoft Solution Partner introduced the Microsoft 365 Copilot Grant, available through Digitac and IMDA initiatives. Attendees learned how they could receive up to 70% funding support to adopt Copilot—AI built into Word, Excel, Outlook, and Teams—to boost everyday productivity and streamline operations.

🤖 2:30 PM – GenAI Fundamentals & Prompt Engineering (Trainocate)

This hour-long workshop led by Trainocate provided a comprehensive introduction to Generative AI (GenAI). Attendees explored:

• Popular GenAI tools such as ChatGPT, DALL·E, and Microsoft Copilot

• Prompt engineering techniques to generate quality outputs

• Key concepts of Responsible AI to ensure ethical and trustworthy use of AI tools

Hands-on examples helped participants better understand how to frame questions and prompts to get effective and meaningful AI responses—an essential skill for modern professionals.

☕ 3:30 PM – Networking Break

Participants took a short break, engaging in discussions with solution providers, including Axiom, about real-world use cases and how AI could be applied across various functions in wholesale trade.

🧾 3:50 PM – Wholesale Trade Use Cases in AI (Trainocate)

The final workshop segment focused on industry-specific AI applications for the wholesale trade sector. Examples included:

• Using AI to automate sales and inventory reports

• Enhancing customer service with AI-powered chat and email tools

• Streamlining communication with intelligent meeting summaries in Microsoft Teams

This session provided concrete, practical insights into how SMEs can begin applying AI today—not just in theory, but in real business workflows.

🏁 4:50 PM – Closing Remarks

Microsoft and SBF-JSIT closed the session with a joint message reaffirming their commitment to building a future-ready workforce equipped with AI capabilities and digital literacy.

✅ Key Takeaways

• Microsoft 365 Copilot is now more accessible than ever, with up to 70% subsidies for eligible businesses

• Prompt engineering and GenAI knowledge are now essential digital skills for today’s workforce

• Wholesale trade businesses can start small with AI, but scale fast with the right tools and guidance

Ready to take the next step?
👉 Contact Axiom IT Solutions to schedule a hands-on session or consultation for your team.
👉 Explore how Microsoft Copilot can integrate with your business operations.

Together with SBF-JSIT and Microsoft, we’re enabling SMEs to transform—smartly, securely, and strategically.